Not every business needs a managed services contract — sometimes you just need a qualified technician when something breaks. DRS provides on-demand break-fix support for hardware failures, network outages, and technology issues across all six of our service markets. We dispatch through our nationwide field technician network, typically with same-day or next-day availability. No retainer, no monthly commitment — pay per incident.
What’s Included
On-demand technician dispatch — no retainer required
Same-day and next-day availability in most markets
Hardware troubleshooting and replacement
Network outage diagnosis and repair
Workstation and server repair
Cabling and connectivity troubleshooting
Available across all six DRS markets: Washington DC · Atlanta, GA · Baltimore, MD · Charlotte, NC · Columbia, SC · Detroit, MI
Indicative Pricing
Starting at $175
per incident · government rate $158
Final pricing depends on scope and site assessment. This is a starting estimate, not a fixed quote — request a free assessment below for an exact price.