Charlotte • Washington DC • Atlanta • Baltimore • Detroit • Columbia SC  —  support@demandresources.com ⚡ 24/7 Emergency: (704) 774-5143
24/7 Emergency Response Available

Managed IT & Telecom
Services That Keep
You Running.

From structured cabling and VoIP to Cradlepoint WAN, security cameras, and cloud backup — DRS delivers technology support for businesses across six major markets.

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10+
Years in Business
9
Service Lines
24/7
Emergency Response
6
Major Markets

Why businesses choose DRS

ANSI/TIA-569 Structured Cabling
Cradlepoint Certified WAN Management
VoIP & ATA Provisioning
Nationwide Field Technician Network
(704) 774-5143
support@demandresources.com
What We Do

Nine service lines. Every one explained.

Click any service to see a full description and what's included. Video explainers launching soon.

Managed IT Services
MANAGED

Managed IT Services

Proactive monitoring, patch management, and helpdesk support — your in-house IT team without the overhead.

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Structured Cabling
INSTALLATION

Structured Cabling

ANSI/TIA-569 copper and fiber installation, upgrade, and 24/7 emergency repair.

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VoIP Systems
COMMUNICATIONS

VoIP & ATA Systems

Cloud phone setup, number porting, ATA provisioning, and ongoing support.

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Security Cameras
SECURITY

Security Cameras

Commercial IP camera installation, configuration, and network integration.

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Cradlepoint WAN
CONNECTIVITY

Cradlepoint LTE/5G WAN

Configuration, monitoring, and failover management for cellular WAN solutions.

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Cloud Backup
CLOUD

Cloud Storage & Backup

Backup setup, monitoring, and restore testing so your backups actually work.

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Break-Fix Support
ON-DEMAND

Break-Fix Support

On-demand dispatch for hardware and network issues. No retainer required.

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Network Monitoring
24/7

Network Monitoring

24/7 automated monitoring with real-time alerting before problems become outages.

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Equipment Sales
PROCUREMENT

Equipment Sales

Routers, switches, cabling, VoIP hardware — sourced, staged, and deployed.

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Live Demo — See DRS In Action

Your Network — Monitored. Managed. Protected.

Watch how DRS monitors client networks in real time and responds to alerts before clients notice problems.

99.8%
Average Client Uptime
0
Devices Monitored
6
Service Markets
24/7
Monitoring Coverage
📍 Washington, DC
📍 Atlanta, GA
📍 Baltimore, MD
📍 Charlotte, NC
📍 Columbia, SC
📍 Detroit, MI
Client Devices — Live Status
Core Router — DC Office
192.168.1.1 · 99.9% up
Managed Switch — Floor 2
192.168.1.10 · Online
Cradlepoint WAN — Branch
Signal: -78dBm · Monitoring
VoIP Gateway — Main
12 extensions · Active
Cloud Backup — Server 01
Last job: Success · 2h ago
IP Camera — Entrance
Recording · 1080p
Network Topology — Real-Time View
DRS MONITORING Router DC Office WAN Branch Switch Floor 2 VoIP Camera Backup PC ×8 Printer Server
DRS Alert Feed — Live Activity
Now
Cloud backup job completed — Metro Group Inc — 847 files secured
RESOLVED
2 min
Cradlepoint WAN signal degraded — Branch Office — monitoring
MONITORING
8 min
Patch management cycle complete — 12 endpoints updated
INFO
15 min
VoIP registration check passed — all 12 extensions active
OK
22 min
Network performance report generated — client emailed
INFO
Our Nine Service Lines — Click to Explore
Managed IT
Cabling
VoIP
Cameras
WAN
Backup
Monitoring
Break-Fix
Equipment

Managed IT Services

Your dedicated IT department without the overhead. DRS proactively monitors, patches, and supports your entire technology environment — flat monthly fee, no surprises.

24/7 remote system monitoring
Automated patch management
Helpdesk support included
Monthly health reporting
Starting at $224/mo (Gov rate)
All Systems Operational

Structured Cabling

ANSI/TIA-569 compliant copper and fiber installation for commercial facilities. New construction, upgrades, and emergency repair across all six markets.

Cat5e, Cat6, Cat6A copper
Single and multi-mode fiber
Certified and tested
Emergency repair 24/7
Project-based pricing from $405
Structured Cabling Install

VoIP & ATA Systems

Complete business phone system setup, number porting, ATA provisioning, and ongoing support. Spectrum VoIP reseller — enterprise grade at SMB pricing.

Cloud VoIP setup and provisioning
Business number porting
ATA configuration
Auto-attendant and IVR setup
From $162/mo (Gov rate)
📞 12 Extensions Active

Security Camera Systems

Commercial IP camera installation with full network integration and remote viewing. Government facility compliant. Multi-site management available.

Full site survey and design
Indoor and outdoor IP cameras
NVR/DVR configuration
Remote mobile viewing
From $315/project (Gov rate)
Recording — 1080p HD

Cradlepoint LTE/5G WAN

Cellular WAN deployment and management for business continuity. T-Mobile, Verizon, and AT&T carrier options. Automatic failover — zero manual intervention.

Cradlepoint router deployment
LTE/5G failover configuration
Remote fleet management
Multi-carrier SIM management
From $179/mo (Gov rate)
5G Signal Strong

Cloud Storage & Backup

Daily backup monitoring with documented restore testing. We verify your backups actually work — before you need them in a crisis.

Daily backup job monitoring
Regular restore testing
Failure alerting — same day
Compliance-ready documentation
From $89/mo (Gov rate)
Last Backup: Success ✓

Network Monitoring

24/7 automated monitoring across routers, switches, firewalls, and endpoints. We receive the alert and act — before your team notices anything is wrong.

24/7 automated monitoring
Real-time alert response
Bandwidth and utilization tracking
Monthly uptime reports
From $134/mo (Gov rate)
99.8% Uptime — 30 Days

Break-Fix Support

On-demand technician dispatch for hardware failures and network issues. No retainer, no monthly commitment. Pay per incident with same-day availability.

Same-day dispatch in most markets
No retainer required
Hardware and network repair
Nationwide technician coverage
From $158/incident (Gov rate)
🔧 Dispatch Available Now

Equipment Sales

Routers, switches, cabling, VoIP hardware — sourced from authorized distributors, pre-staged, and deployed. No procurement headache, no compatibility guesswork.

Authorized distributor sourcing
Pre-staging and configuration
Warranty registration included
All major brands available
Market rate minus 10% (Gov)
Enterprise Hardware Ready
See It In Action

What a managed services partner actually does for your business

This two-minute overview covers what DRS monitors, how we respond when something breaks, and what it costs — no sales call required.

  • How remote monitoring catches outages before your team notices
  • What happens when you call our emergency line at 2am
  • Why cabling quality determines everything downstream
  • What onboarding looks like for a new client
Click to play — Company Overview (2 min)
Our Process

How DRS gets you covered

01

Assessment

We evaluate your current network, cabling, phone systems, and IT environment to identify gaps before recommending anything.

02

Solution Design

We build a plan matched to your actual needs and budget. Clear scope, clear pricing — no upselling services you don't need.

03

Deployment & Support

Technicians deploy on-site or remotely. 24/7 emergency response keeps you covered long after the project is complete.

Service Partners

Build a complete service offering with DRS behind you

DRS partners with VoIP providers, telecom carriers, and technology resellers who need a reliable field service partner — so you can deliver complete service without adding headcount.

Talk to Our Partner Team
  • White-label installation and break-fix for VoIP customer bases
  • Emergency dispatch through our nationwide field technician network
  • Telecom carrier secondary support and maintenance
  • Structured cabling and low-voltage subcontracting
  • Overflow capacity for MSPs needing a reliable on-site partner
Get In Touch

Request your free technology assessment

Tell us about your business. We respond within one business day. For emergencies call us directly — we respond 24/7.

Phone
(704) 774-5143
Email
support@demandresources.com
Hours
Mon–Fri 8am–6pm ET • Emergency 24/7
HQ
Washington, DC
Markets
Charlotte • DC • Atlanta • Baltimore • Detroit • Columbia SC

🔒 Your information is encrypted and never sold. We respond within one business day.

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